SHIPPING and RETURN POLICY

We usually ship orders out within 2-5 business days. We use recycled packaging when possible. We make every effort to ensure that your new ceramic pieces arrive with you safe and sound.

Because of the fragile nature of ceramics, orders of multiple items may be shipped in more than one box. Our most unique items are often one-of-a-kind! These items may arrive alone in their own custom-packed box. If it breaks, it may never exist again! That is the last thing we want to see happen. Treated with loving care, our ceramic pieces can last for centuries!

Damaged items must be returned to us in full (the majority of the broken pieces) within 30 days of the purchase date for a full refund.

Due to the delicate nature of our products, we do not offer returns for any reason unless they are damaged during shipping.

If you are interested in international shipping, please use the contact form at the bottom of the HOME page to receive a shipping quote.

CLASS BOOKING POLICY. PLEASE READ THIS.

Hello! Thank you so much for signing up for our classes! We have a few policy details you'll need to know. If seats are still available, you may enroll up to 6 people at a time on the booking form. If you are bringing children (under 18 years of age), they must be accompanied by an adult at all times. If for some unforeseen reason we need to cancel a class, you will receive a refund. Otherwise, once booked, class fees are non-refundable. If you need to cancel, you will receive store credit that you can use toward any of our products or a future class. 24 hours' advance notice of cancellation is required to receive credit. We reserve the right to deny access to anything to anyone at any time with no refund or credit.

We have a cat, so be aware if you are allergic.

We may ask for release forms to be signed by anyone in attendance if we intend to record the class.

Thank you.

PRIVACY POLICY

Effective Date: July 31, 2026

Privacy Policy for RESEED Ceramics

RESEED Ceramics ("RESEED Ceramics," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

When you place an order, contact us, subscribe to updates, or otherwise interact with us, we may collect:

Name
Billing address
Shipping address
Email address
Telephone number
Payment information (processed securely through our payment processor; we do not store full payment card numbers)
Order history

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website

This information helps us improve the performance and usability of our website.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Ship purchased products
Respond to customer service inquiries
Provide order updates
Improve our products and website
Detect fraud or misuse
Comply with applicable legal obligations

We only collect information necessary to operate our business.

3. Sharing of Information

RESEED Ceramics does not intentionally sell, rent, trade, or share your personal information with third parties for marketing purposes.

Your personal information is only accessible to:

The owners of RESEED Ceramics
Authorized employees or staff who require access to perform their job responsibilities

Information may be shared with trusted service providers only when necessary to operate our business, such as:

Payment processors
Shipping carriers
Website hosting providers
Email service providers (if applicable)

These providers receive only the information necessary to perform their services and are expected to protect your information.

We may also disclose information if required by law, court order, subpoena, or other legal process.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable safeguards to protect your information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Enhance user experience

You may disable cookies through your browser settings; however, doing so may affect certain website features.

6. Payment Information

Payments are processed through secure third-party payment providers.

RESEED Ceramics does not store complete credit card or debit card numbers on our servers.

7. Data Retention

We retain personal information only as long as necessary to:

Complete transactions
Maintain business records
Comply with tax and accounting obligations
Resolve disputes
Enforce agreements
Meet legal requirements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Your Rights

Depending on your state of residence and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information, subject to legal exceptions
Request information about how your data is used
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of websites operated by others. We encourage users to review the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the updated policy with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

RESEED Ceramics

United States

7071 Island Hwy

Eaton Rapids, MI 48827

Email: reseedceramics@gmail.com

Website: RESEEDceramics.com